What to do if the car is broken into

In our previous post, we discuss the possible measures that we can take to prevent a car break-in. Sometimes, the avoidable can happen despite the best measures we put in place. Should the unfortunate event of a break-in strike you while on a vacation, what can you do?

1. Stay safe
Should you see someone lingering near your vehicle and tampering with the vehicle, give out a yell. That should frighten the potential intruder. Do not pursue because the intruder may be armed. Your life may be endangered.

2. Inspect damage and call the police (if necessary)
If the vehicle has been damaged in an attempted break-in, or valuables have been taken away from the vehicle, call the police.

3. Be specific about your location
When talking to the dispatcher, try to provide as much information as possible. In particular, be specific about your location. Identify the address, cross streets or any landmarks.

Street sign, South Island (New Zealand)

4. Find out what has been stolen
While waiting for the police to arrive at your location, inspect the damages to the vehicle. Identify the items and valuable that had been stolen during the break-in. 

5. When the police arrives at the scene
Have your passport and international driving license ready, and provide the necessary information to the police. If you manage to catch a glimpse of the suspect, provide a detailed description of the suspect to the police and the direction when he had flee. Before the police leaves, be sure to get a copy of the report or the reference number for the case. If possible, do ask for the officer’s name and contact number in the event that you need more information about the case. 

6. Contact your car rental company or insurance company
If you have hired a vehicle, call the car rental company and report the incident. You should have a copy of your car rental contract with reference number or your name on it. Talk to the car rental company and you will be able to receive support from them. Be sure to hire a vehicle from a reputable company that provides the best on-site support.

Your Travel Beacon,
Joanne